Shipping and delivery

1. Processing Times

All orders are processed within 1-2 Business Days (excluding holidays)
Orders placed after 5pm will be processed the next business day.
During high-volume periods, processing may take longer. If there are significant delays, we will notify you by email.

2. Shipping Rates & Methods

We offer the following shipping options:
Standard Shipping: Delivered within 2-4 business days
Expedited Shipping: Delivered within 1-3 business days

Shipping fees are calculated at checkout based on order weight, destination, and selected method

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Tracking updates may take up to 24–48 hours to appear.

4. Shipping Locations

We currently ship Worldwide.
International orders may be subject to customs fees, import taxes, or duties, which are the customer’s responsibility.

5. Delivery Issues

Incorrect Address

Customers are responsible for providing an accurate shipping address. If a package is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.

Lost or Stolen Packages

Once an order is marked “Delivered” by the carrier, SeniaPureGrowth is not responsible for lost or stolen packages. If this occurs, please contact the shipping carrier directly.

Delayed Deliveries

Weather conditions, carrier delays, or customs processing may impact delivery times. These delays are outside our control.

6. International Shipping Details

Customs clearance may cause delays beyond estimated delivery dates.
Duties or taxes applied by your country are not included in our shipping fees.

7. Contact Us

If you have questions about your order or shipping details, contact us at:

Email: SeniaExtensions@gmail.com

Phone: 678-640-2775

Business Hours: Monday - Friday 10 am - 5 pm